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Q:The little rubber o-rings on the wheel of the car have worn down, can I purchase new ones?
A: You can purchase the o-rings and many other replacement parts for the car and ramp by clicking the replacement parts link above.
Q: Can I increase the mass of the car?
A: We offer weights specifically for the car and ramp, click here for more details.
Q:The timer did not seem to register any activity when the car went down the ramp. What do you think may be the problem?
A: First make sure your timer is plugged in and turned on. The switch on the timer control unit should be in the down position. If you are not using the AC adapter and powering by batteries instead, please make sure the batteries are fresh. Check A and B buttons to make sure they are activated (Indictaed by the green light below each button). Make sure that photogates are attached to the right side of the ramp. In other words the same side as the black knob. Also make sure the wing of the car passes through the photogates.